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Cookie Policy

Last updated: January 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us provide you with a better browsing experience, remember your preferences, and analyze how our website is being used.

At DustCare, we use cookies responsibly to enhance your interaction with our professional cleaning services website. Our cookie implementation follows industry best practices and complies with applicable privacy regulations, ensuring your data is protected while we deliver an optimized user experience.

How We Use Cookies

Our cookie usage is carefully designed to improve your website experience without compromising your privacy. We categorize our cookies based on their purpose and functionality, ensuring transparency in our data collection practices.

Essential Cookies

These cookies are fundamental to our website's basic functionality. They enable core features such as page navigation, form submissions, and secure access to protected areas of our site.

  • Session management for secure browsing
  • Security tokens for protected pages
  • Language and region preference storage

Performance Cookies

These cookies help us understand how visitors interact with our website, allowing us to improve performance and user experience. All data collected is anonymized and used solely for website optimization.

Functionality Cookies

These cookies remember your choices and preferences to provide a more personalized experience during your visits to our cleaning services website.

Third-Party Cookies

We may partner with trusted third-party services to enhance your website experience. These partners help us provide additional functionality such as maps for service locations, customer reviews, and communication tools.

Third-Party Services We Use

  • Google Analytics

    Helps us understand website traffic patterns and user engagement. Data is anonymized and aggregated.

  • Contact Form Integration

    Secure form processing for service inquiries and quote requests.

  • Maps and Location Services

    Interactive maps showing our service coverage areas and office locations.

Managing Your Cookies

You have full control over the cookies stored on your device. Most web browsers allow you to manage cookie preferences through their settings options. Here's how you can control our cookies:

Browser Settings Control

You can control cookies through your browser settings:

  • Accept All: Allow all cookies for optimal website experience
  • Essential Only: Block all non-essential cookies while maintaining core functionality
  • Custom Settings: Choose specific cookie categories to accept or reject

How to Disable Cookies

If you prefer to disable cookies, you can do so through your browser settings:

  • Google Chrome: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Settings > Cookies and site permissions

Cookie Retention

We only store cookies for as long as necessary to fulfill their intended purpose. Cookie retention varies by type:

  • Essential Cookies Session only or maximum 24 hours
  • Performance Cookies Up to 2 years (aggregated data only)
  • Functionality Cookies Up to 1 year (user preferences)
  • Analytics Cookies Up to 26 months (anonymized data)

Your Rights and Choices

As a visitor to our website, you have several rights regarding your personal information and how we use cookies:

Right to Information

You have the right to know what cookies we use and why we use them. This policy provides complete transparency about our cookie practices.

Right to Control

You can accept, reject, or customize your cookie preferences at any time through our cookie consent manager or your browser settings.

Right to Withdraw Consent

If you've given consent for cookies, you can withdraw that consent at any time by adjusting your browser settings or contacting us directly.

Right to Access

You can request information about the cookies we store related to your browsing session through our contact channels.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the beginning of this policy
  • Re-request consent if the changes affect how we process your data

We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about our Cookie Policy, want to exercise your rights regarding cookies, or need assistance with cookie settings, please don't hesitate to contact us:

DustCare Professional Services

Address: 123 Fleet Street, London EC4Y 1AA, United Kingdom

Phone: +44 20 7946 0958

Email: [email protected]

Business Hours

Monday-Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed

Additional Resources

For more information about privacy and data protection: